E-mail Print PDF


Please note: This policy applies only to this website and not to the websites of other companies or organisations to which we provide links.

Please be assured we respect your privacy and will not pass your contact details on to any third party for use in marketing or for any other reason except to service your specific enquiry regarding loft or cavity wall insulation, gas central heating, low energy and renewable energy services.

We abide by the data protection act. Reg. No.Z3532214

This website supplies your enquiry to installers of renewable energy products and services and to surveyors who contract reputable cavity wall and loft insulation companies, solar panel installers and other, similar companies throughout the UK, in order that you may be provided with these specific services. We will pass the limited information we gather about you only to the relevant surveyors and installation companies.

We do not collect much in the way of sensitive personal information about you on this website, asking only for your email address, your address and postcode and a telephone number, plus information about your property's dimensions and current level of insulation etc. The more information you can give us, the better we will be able to deal with your enquiry.

Your postcode simply allows us to identify the region within which you live and to ascertain whether or not you are in a region which is eligible for grants, in order that can then pass on the information to the relevant surveyor/ installer.

Your email address, telephone number and any other contact details you provide will be used only to make contact with you to further progress your enquiry.

Site Usage Information
This website gathers "site usage" information like the number and frequency of visitors to the website, in the same way that television ratings tell the TV networks how many people have tuned into a particular programme. We only use such data in its aggregate form to help us:

* determine how much our customers use different parts of the site
* improve the overall quality and efficiency of our site so that it is both relevant and appealing.

Cookies etc: The website may include content from other parties that may perform user activity tracking other than that described herein. In particular, some of our partners may use "cookies" in ways that we do not. As an example, we use Pay Per Click advertising on various search engines to drive traffic to this website and also to track the success of the various campaigns we have set up for this purpose. The search engines may use cookies to track visits to this site and the path taken through it. The site itself also uses cookies in order to work correctly, but none of these are intrusive or collect any sensitive data about you or your visit.

Individual User Information
Individually identifiable information will not be released to any third parties excepting those surveyors and installation companies we service with leads, without that individual's prior consent. Visitors are specifically asked for individually identifiable information when enquiring about insulation services.

From time to time, we may wish to contact individual users regarding new service developments or to make promotional offers.

Where we conduct customer and service research, we will not disclose this information to any third-parties outside of the list of reputable surveyors and insulation installers we supply leads to.

We do not use or disclose information about your individual visits to this website or information that you may give us, such as your name, postcode, address, email address or telephone number, to any outside companies, excepting reputable loft and cavity wall insulation installation companies or similar companies to whom we pass your enquiries in order that they can provide those specific services to you.

However we reserve the right to access and disclose individually identifiable information to comply with applicable laws and lawful government requests, to operate its systems properly or to protect itself or its users. Where practical, UK Home Insulation will attempt to obtain the prior consent of the individual prior to disclosing individually identifiable information. As mentioned above, we reserve the right to share aggregated "site usage" information with third parties.

Privacy Policy Changes
In the event that we decide to change our privacy policy for this website, we will post those changes here and notify you of those changes, if you so wish. This means you will always know what information we gather, how we might use that information and whether we will disclose it to anyone.

The security of your information is a priority to us. Unfortunately, no security system, or system of transmitting data over the internet, can be guaranteed to be 100 per cent secure. As a result, while we strive to protect the information you supply to us, we cannot guarantee the security of our servers, the means by which information is transmitted between your computer and our servers, or any information provided to us or to any third party we provide the information to. You provide all such information at your own risk.

Your personally identifiable information may be passed to and used by the contractors we use to service your enquiry.